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Revision 4/2003
This
Services Agreement (the "Agreement") contains the
complete terms and conditions which govern your subscription
of Web hosting, e-Commerce and other Internet-related services
provided by SoBeWebhosting.com (the "Services").
As used in this Agreement, "SoBeWebhosting.com"
means SoBeWebhosting.com,
and "Client", "you", or "your"
means you. By clicking on the "Submit Order" button,
you acknowledge that you have read the Agreement, and you
agree to its terms and conditions and all policies posted
on the SoBeWebhosting.com' site. As referred to in this Agreement,
"Site" refers to a World Wide Web site and "SoBeWebhosting.com'
Site" refers to the Site located at the URL http://www.SoBeWebhosting.com,
or any other successor Sites owned or maintained by SoBeWebhosting.com.
1.
ORDER VALIDITY
Client
certifies that the information provided in the order form
is accurate, and any payment instrument used is legitimate.
In
the event that an order is submitted with stolen credit card
data or falsified contact information, client agrees to pay
a $500 account handling fee PLUS all legal and investigative
fees incurred by SoBeWebhosting.com in tracking client's IP
address to their internet provider and subsequent prosecution
under civil and / or criminal law.
SoBeWebhosting.com
takes fraud very seriously, and reports all instances to the
credit card processors, internet service providers, and the
authorities.
2.
APPROPRIATE USE OF THE SERVICES.
SoBeWebhosting.com
provides the Services exclusively and makes no effort to edit,
control, monitor or restrict the content of data other than
as necessary to provide such Services.
Client
Content
Client
agrees that it will not distribute, electronically transmit
or display any materials supplied by Client - or through Client
by a third party - to any SoBeWebhosting.com server in connection
with Client's use of the Services which:
violate any state, federal or foreign laws or regulations;
infringe on any intellectual property rights (e.g., copyright,
trademark, patent or other proprietary rights) of SoBeWebhosting.com
or any third party;
are defamatory, slanderous or trade libelous;
are threatening or harassing;
are pornographic;
are discriminatory based on gender, race, age or promotes
hate;
violate any SoBeWebhosting.com' policy posted on the SoBeWebhosting.com'
Site, including but not limited to these terms and conditions;
contain viruses or other computer programming defects which
result in damage to SoBeWebhosting.com or any third party.
Bandwidth
Client
may occupy only the amount of disk space on the SoBeWebhosting.com'
Server and utilize no more than the network bandwidth that
is allotted by SoBeWebhosting.com. Additional fees, specified
on the hosting plans page, will be charged for exceeding the
disk space and/or network bandwidth allowance of your selected
plan. Multiple accounts which function as a single site may
be charged fees as a single account if SoBeWebhosting.com
determines that the plans were ordered to avoid these excess
charges.
NOTE:
The bandwidth numbers available in the control panel only
account for web (HTTP), email (POP) and FTP bandwidth. If
you are using excessive SMTP or sendmail, your bandwidth numbers
can be higher.
CPU
resources
Client
may not use excessive CPU resources. This ensures a fast server
environment, and an equitable share of server function for
all clients. Any script, streaming media, or downloads that
use exceptionally high server resources (such as constant
and extended mail server use) may have to be removed unless
suitable arrangements are made with SoBeWebhosting.com. While
we will make every effort to work with the Client, SoBeWebhosting.com
reserves the right to immediately terminate any process and
/ or account that compromises the server's ability to deliver
content for our clients.
Hosted
applications such as "safelists" and paid-email
programs that use exceptionally high resources by sending
thousands of mail messages per day are subject to a surcharge
as published on our site.
Client
may not install or use an IRC bouncer, IRC bot or server program
(such as psyBNC). Such program processes are automatically
terminated by the server, and accounts running such utilities
will be deleted.
No
"Sub-accounts"
Client
may NOT resell space within their account. Each account is
for the sole use of the Client. Evidence that space is being
resold may be grounds for termination. This condition also
applies to resellers...each resold client is expected to have
their own account.
No
"SPAM"
Client
shall not use the Services for chain letters, junk mail, spamming,
or any use of distribution lists to any person who has not
given specific permission to be included in such a process.
Client also shall not engage in any unsolicited email practices
at SoBeWebhosting.com, or otherwise, that mentions or references
any domain hosted on SoBeWebhosting.com' servers or parked
on SoBeWebhosting.com' DNS servers. (Violators will be fined
$500 per instance!).
Licensed
Software Only
Client
agrees to use only properly licensed third party software
in connection with Client's use of the Services.
Back-Up
Files
Client
will have the ability to reinstate files which are automatically
archived by SoBeWebhosting.com; however, SoBeWebhosting.com
does not guarantee the existence, accuracy, or regularity
of its backup services and, therefore, Client is responsible
for making back-up files in connection with its use of the
Services. Backup capability is available through the Client’s
Control Panel.
Termination
SoBeWebhosting.com
reserves the right to refuse service to anyone. SoBeWebhosting.com,
in its sole discretion, may immediately suspend any account
and/or terminate this Agreement if Client engages in any of
the foregoing. To report any unacceptable behavior by a third
party using the Services, please contact abuse@neitsolutions.com.
Accounts
that have been suspended and where SoBeWebhosting.com has
had no contact with client will be subject to deletion after
30 days in suspension. There will be no backups available
for accounts that are deleted.
3.
PAYMENT OBLIGATIONS
Service
Fees
In
order to provide the best possible hosting value for our clients,
we require clients to make timely payments.
For
hosting: on the due date of each month, SoBeWebhosting.com
shall either (i) receive the scheduled fees from E-Check from
the ongoing subscription, (ii) debit Client's credit card
or U.S. bank account (where such information is provided by
Client) or (iii) have delivered by e-mail or regular mail
an invoice to Client, PayPal or otherwise, in accordance with
the applicable Service fees for services rendered for the
current month. Where an invoice is delivered to Client, Client
shall remit payment to SoBeWebhosting.com by no later than
the payment due date specified on the invoice. While payment
is generally due two days before account renewal date, SoBeWebhosting.com
reserves the right to adjust the due date on accounts with
poor payment history or excessive collection activity.
Due
to fees charged to us by our bank, SoBeWebhosting.com will
apply a $20 returned-check charge and reserves the right to
add a fee of up to $2 for each declined credit card transaction.
SoBeWebhosting.com may apply a $10 reactivation fee for any
account that has been suspended for non-payment. Closed accounts
that must be referred to third-party collections for non-payment
will be assessed an additional 35% of the balance due to cover
the costs of third-party collection.
SoBeWebhosting.com
shall be entitled to immediately terminate this Agreement
for Client's failure to make timely payments to SoBeWebhosting.com.
If
Client terminates this Agreement in accordance with Section
5 hereunder, Client shall be responsible for any outstanding
fees owed to SoBeWebhosting.com and agrees to pay any and
all fees incurred by Client. Because the Services are provided
on a monthly basis, Client will be responsible for Service
fees incurred each month regardless of when Client provides
notice of termination. Thus, for example, if Client provides
notice to terminate following the due date of a particular
month, Client will still owe fees for the entire month and
such fees will not be pro-rated or refunded. If Client has
retained the Services for one (1) year and has pre-paid SoBeWebhosting.com
for such Services, refunds will be issued for any unused full
month portions of the Services upon Clients request.
Domain
Names
If
Client chooses to register domain name(s) through SoBeWebhosting.com,
Client acknowledges and agrees that Client will pay the "at-cost"
registration fee(s) to register the domain name(s) at the
then-current retail rates with the applicable domain name
registrar. SoBeWebhosting.com does not offer refunds for domain
name registrations for any reason, including misspelling of
the domain name when provided to us. SoBeWebhosting.com will
apply a service charge of $20 to register each domain name
on Client's behalf. If Client chooses to discontinue service
within the first month, money-back guarantee does NOT apply
to domain name(s), which remain the property of Client and
may be transferred to another host.
4.
CLIENT LIABILITY AND INDEMNIFICATION
The
parties agree that in no event shall SoBeWebhosting.com be
liable to any third party for Client's breach or alleged breach
of any of the terms and conditions set forth in this Agreement.
Client agrees to defend, indemnify and hold harmless SoBeWebhosting.com
from any and all expenses, losses, liabilities, damages or
third party claims resulting from Client's breach or alleged
breach of any Client obligations set forth hereunder.
5.
TERM, TERMINATION & REINSTATEMENT
Subject
to the terms and conditions hereof, this Agreement shall be
effective on the date you register for the Services, and shall
continue in effect on a month-to-month basis unless otherwise
specified by separate agreement (the "Term") unless
terminated earlier pursuant to the provisions of this Section.
Either party will have the right to terminate this Agreement
upon notice to the other party. Failure of Client to remit
payment is not sufficient notice for cancellation of service,
and SoBeWebhosting.com may, at its discretion, continue to
host Client's site. Fees will continue to accrue until account
deletion by SoBeWebhosting.com or proper cancellation by Client.
Sections
3-10 of this agreement shall survive termination or expiration
of this Agreement. Reinstatement of accounts terminated by
SoBeWebhosting.com will be at SoBeWebhosting.com' sole discretion.
6.
TAXES
Client
will pay and indemnify and hold SoBeWebhosting.com harmless
from any and all taxes associated with or arising from Client's
use of the Services, including any penalties and interest
and any costs associated with the collection or withholding
thereof.
7.
RESELLER RESPONSIBILITIES
Resellers
are responsible for the actions of their resold accounts.
SoBeWebhosting.com
will bill reseller once a month for all resold accounts. Reseller
is responsible for all charges related to resold accounts,
regardless of their ability to collect from the resold client.
Money-back guarantees and trial periods do not apply on resold
accounts. Payment conditions above apply.
8.
DISCLAIMER OF WARRANTY
THE
SERVICES, THE SoBeWebhosting.com' SITE, INCLUDING WITHOUT
LIMITATION, ALL PRODUCTS AND SERVICES DISPLAYED OR OFFERED
ON THE SoBeWebhosting.com' SITE, AND ALL TEXT, GRAPHICS, LINKS
AND APPLICATIONS ARE PROVIDED TO CLIENT ON AN 'AS IS' BASIS
AND WITHOUT WARRANTY OF ANY KIND. SoBeWebhosting.com DISCLAIMS
ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO EACH OF
THE FOREGOING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR ARISING
FROM A COURSE OF DEALING. WITHOUT LIMITING THE GENERALITY
OF THE FOREGOING, SoBeWebhosting.com SPECIFICALLY DISCLAIMS
ANY WARRANTY THAT (1)THE SERVICES WILL BE UNINTERRUPTED OR
ERROR-FREE; (2) DEFECTS WILL BE CORRECTED; (3) THERE ARE NO
VIRUSES OR OTHER HARMFUL COMPONENTS; AND (4) THE SECURITY
METHODS EMPLOYED WILL BE SUFFICIENT.
9.
LIMITATION OF LIABILITY
IN
NO EVENT SHALL SoBeWebhosting.com BE LIABLE FOR DAMAGES RESULTING
FROM LOSS OF DATA, PROFITS, USE OF THE SoBeWebhosting.com
SITE OR ANY SoBeWebhosting.com PRODUCTS OR SERVICES, OR FOR
ANY INCIDENTAL, INDIRECT, PUNITIVE, OR CONSEQUENTIAL DAMAGES
IN CONNECTION WITH THIS AGREEMENT OR IN CONNECTION WITH ANY
PRODUCTS OR SERVICES PROVIDED HEREUNDER. IN NO EVENT SHALL
SoBeWebhosting.com' CUMULATIVE LIABILITY EXCEED AN AMOUNT
GREATER THAN FIVE HUNDRED DOLLARS ($500 US).
10.
MISCELLANEOUS
Notices
Any
notices or communication under this Agreement shall be in
writing and shall be deemed delivered to the party receiving
such communication at the address specified below (1) on the
delivery date if delivered personally to the party, or a representative
of the party; (2) one business day after deposit with a commercial
overnight carrier, with written verification of receipt; (3)
five business days after the mailing date, whether or not
received, if sent by postal mail, return receipt requested;
(4) on the delivery date if transmitted by confirmed facsimile;
(5) within one business day if sent by email.
If
to SoBeWebhosting.com:
SoBeWebhosting.com
9351 NW Sout River Drive
Miami, FL 33166
info @sobewebhosting.com
If to Client:
Name and address and email provided for account setup.
Client agrees to keep SoBeWebhosting.com updated on address
or telephone changes, and maintain an accurate contact email
address outside of client's domain.
Severability
If
any of the provisions, or portions thereof, of this Agreement
are found to be invalid under any applicable statute or rule
of law, then, that provision notwithstanding, this Agreement
shall remain in full force and effect and such provision or
portion thereof shall be deemed omitted. This Agreement (including
the Exhibits, attachments and/or addenda, if any,) represents
the entire agreement of the parties with respect of the subject
matter hereof and supersedes all prior and/or contemporaneous
agreements or understandings, written or oral between the
parties with respect to the subject matter hereof. This Agreement
and the rights granted and obligations undertaken hereunder
may not be transferred, assigned or delegated in any manner
by Client, but may be so transferred, assigned or delegated
by SoBeWebhosting.com. Any waiver or any provision of this
Agreement, or a delay by any party in the enforcement of any
right hereunder, shall neither be construed as a continuing
waiver nor create an expectation of non-enforcement of that
or any other provision or right. In any legal proceeding between
the parties under this Agreement, the prevailing party shall
be entitled to recover its costs, expenses and reasonable
attorneys' fees. This Agreement is made under and shall be
governed by the laws of the United States of America, except
with regard to it’s conflict of law rules. This Agreement
and SoBeWebhosting.com’ policies are subject to change
by SoBeWebhosting.com without notice. A copy of the most recent
Agreement will be available on the SoBeWebhosting.com Site.
Continued usage of the Services after a change to this Agreement
by SoBeWebhosting.com or after a new policy is implemented
and posted on the SoBeWebhosting.com' Site constitutes your
acceptance of such change or policy. We encourage you to regularly
check the SoBeWebhosting.com' Site for any changes or additions.
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